Technical

Qualifications Summary

Dynamic and results-oriented professional with a successful tack record in the information technology industry. Charismatic, persuasive and positive in dealing with prospects, management, staff, and diverse clientele. Consistently meets and exceeds professional goals, while also mentoring staff to improve customer satisfaction. Strong decision-making, leadership, promotion, and marketing skills.

Education

- University of West Florida, Bachelor in Arts, 2010.
- Associate in Arts, Harold Washington College, 2003.
- Leadership and Management Course, USCG, 2004.

- U.S. Coast Guard Recruiter Course, Coast Guard Institute, 2007.

RELATED PROFESSIONAL EXPERIENCE

Nielsen Media Research, Oldsmar, FL 2005 - 2007

Electronics Verification Specialist

· Installed Nortel and Cisco communication systems in over 75 markets for the Nielsen Media
Research television ratings initiative.

· Excelled quickly at completing a vast number of trouble tickets concerning UNIX / LINUX Critical software and hardware issues.

· Performed routine field visits for new equipment communication installation and for
establishing customer rapport.

· Established training guidelines to effectively facilitate trouble ticket requests timely and accurately.

United Sates Coast Guard Recruiting, Atlanta, Georgia / Orlando, FL 2007 - Present

Recruiting / Outside Sales Professional

· Recognized by company for outstanding recruiting efforts and consistent leadership in reaching organizational goals.

· Completed Level II training in all phases of prospecting leads, qualifying, and closing.

· Traveled to numerous recruiting branches to assist in training new recruiters.

· Marketed territories for new recruiters, and developed improvements to cold calling techniques.

· Chosen to be lead identifying trainer.

Contact Info:

Email me

Outside Sales Professional

Client Relations ~ Negotiations ~ Inside & Outside Sales


Dynamic and results-oriented professional with a successful tack record in the recruiting / sales industry seeks a position in Business Development. Charismatic, persuasive and positive in dealing with management, peers, staff, and diverse clientele. Consistently meets and exceeds sales goals, while also mentoring staff to improve customer satisfaction. Strong decision-making, leadership and marketing skills.


Outside Sales

-Selected to attend and successfully completed organizations prestigious outside sales and marketing program.

-Increased the diversity recruiting mission in the Atlanta, GA market by 20%, while achieving an 80% increase in recruiting in a market largely targeted by the Department of Defense.

-10% of deals closed where absorbed while attending Department of Defense functions.


Inside Sales

-Planned, implemented, and executed a comprehensive prospect data card for use in obtaining pertinent information about prospects to determine quality.

-70% of closings were prospected by direct cold calling and appointment setting.

-Attended rigorous cold calling training with Nielsen Media Research, the leading television ratings company in the world.


RECENT PROFESSIONAL EXPERIENCE


United Sates Coast Guard Recruiting, Atlanta / Orlando

Recruiting and Outside Sales Professional

-Recognized by company for outstanding sales and service and consistent leadership in reaching organizational goals.

-Completed Level II training in all phases of prospecting leads, and closing.

-Maintained sales goals in assigned territory, at 120%.

-Marketed territories for new recruiters, and developed improvements to cold calling technique.

-Chosen to be lead identifying trainer.


EDUCATION

Harold Washington College, Chicago, Illinois
Associates of Arts in Management, 2003

U.S. Coast Guard Recruiter Course, Coast Guard Institute, 2007

U.S. Air Force Recruiter Course, Atlanta , Georgia, 2007

Leadership and Management Course, Coast Guard Institute, 2004


Contact Info:

Email me